Safety

Our safety culture is driven by the TORRA values. It’s about action, understanding and empowerment, so we look after the wellbeing of ourselves and the people around us at work. Paired with our risk management and prevention systems, this is how we keep the risk of injury to our people as low as we can.

Safety is at the core of who we are!

We manage all of our safety on SafetyCulture, the single platform every TORRA employee can access. If a safety event isn’t in SafetyCulture, it didn’t happen. That’s how seriously we take getting it recorded.

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Torran James

We believe that everybody who works for us has the right to go home healthy and well. There is nothing more important to us. It’s hard to develop a strong safety culture so the Torra way is to start with simplicity, our catch phrase is exactly that, it’s simple. It ensures that safety is known to be, and culturally is a team game, not solely reliant on any one person. If we live up to this ideology, we will all be accountable and responsible for the safety of ourselves and others

Torran James

Safety Management System

  • SafetyCulture, our single platform for safety events, inspections, training and safety communications
  • Teaming up for Zero and Zero Harm
  • Workplace Safety Manual
  • Client Risk Assessment
  • Employee inductions and Safety Handbook
  • WHS consultation, training and safety observations

Safety Engagements & Interactions

  • TORRA employee safety induction
  • Client and Site specific inductions
  • Digital training modules for workers
  • Take 5 and task specific training
  • Heads-Up Broadcasts and Toolbox talks
  • Work task safety observations
  • Worker welfare check-ins

Incident Management

  • Report it straight away and raise it in SafetyCulture and notify your TORRA Account Manager
  • We investigate to understand the root cause, with the level of investigation matched to the severity of the event
  • We arrange medical treatment and return to work support for anyone affected
  • We agree and track corrective actions until they're done
  • We share the learnings with the team through SafetyCulture, so we lower the risk of it happening again

Injury Reporting

If you’re injured on site, look after yourself and your workmates first, then follow this process:

  1. Get first aid straight away if you need it
  2. Tell your supervisor immediately, and follow site process and the TORRA injury procedure
  3. Raise the injury as an Issue in SafetyCulture and notify your Account Manager within 1 hour. If you can’t do it on the spot, it must be in SafetyCulture within 24 hours of your first report
  4. TORRA arranges any further medical treatment with an occupational medical provider. Tell us if you don’t have transport
  5. TORRA then contacts you to talk through return-to-work options and, if needed, workers compensation

For serious or notifiable incidents (for example a fatality, an injury needing immediate hospital treatment, or a dangerous incident), don’t disturb the scene. Torra or the host employer notifies the WHS regulator, such as SafeWork NSW, immediately.

Report a safety event in SafetyCulture

Every TORRA employee has access to SafetyCulture, and it’s how we report and manage all safety events. If you’ve seen a hazard, had a near miss, been injured or want to log an observation, raise an Issue in SafetyCulture and it goes straight to the TORRA safety team.

  1. Open SafetyCulture on your phone or device
  2. Raise an Issue and pick the right category, for example hazard, injury, near miss or observation
  3. Add a photo and the location where you can
  4. Submit it, and the safety team picks it up and acts on it

If you’re hurt and need help, don’t wait for the app. Call your TORRA Account Manager or the office on 02 4039 8102 first.

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