Bernice Offner

Account Manager

Bernice brings a strong blend of recruitment expertise, commercial insight, and people-first values to her role at TORRA. With over 16 years’ experience across customer-focused industries and more than 7 years in recruitment, she has built a reputation for delivering practical, results-driven workforce solutions across construction, civil, and manufacturing sectors.

Specialising in labour hire and account management, Bernice has successfully managed high-volume workforces of up to 90 personnel, supporting clients with workforce planning, compliance, and operational delivery. Her approach is grounded in clear communication, strong stakeholder engagement, and a deep understanding of the demands of site-based environments.

Bernice is particularly skilled in identifying and managing risk, coordinating return-to-work processes, and supporting worker wellbeing — including mental health awareness on site. She combines this with a commercially focused mindset, helping clients balance safety, performance, and productivity.
Known for her problem-solving ability and calm approach under pressure, Bernice builds trusted partnerships with both clients and candidates. She takes pride in delivering consistent, high-quality outcomes while supporting long-term business growth.

At TORRA, Bernice plays a key role in strengthening client relationships across the Newcastle and Hunter region, providing tailored recruitment solutions and ongoing account support aligned to each client’s operational needs.